Our Most Frequently Asked Questions

Is your software fully web-based?: Yes, it is. There is no need for any type of installation or local machines. All you need is a high-speed internet connection to access the software from any device.
How long have you been in business?: We have been in business since 1978. That is also the year people started using what The Mortgage Office is today. You read that correctly. We have been writing code for The Mortgage Office for over 4 decades.
Do you provide training?: Yes, we do. We provide online training and in-person training at our offices in sunny So. California, Mortgage Servicing, Loan Servicing Software | Schedule Demonstration (themortgageoffice.com)
Can I get referrals of people using your software?: Yes, of course. Pick a letter of the alphabet and a state and we will send you a list of customers who would love to talk to you.
Does your software have electronic filing with the IRS?: Yes, it does. You can also print your investors’ and borrowers’ tax forms through our system.

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In today’s Digital Age, borrowers expect the experience they have with their lender to be as seamless, straightforward, and simple as watching a show on Netflix. Of course, we all know that in reality, private lending is much more complicated. However, to remain competitive in this marketplace, lenders must make the experience feel easy to…

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If you are servicing your loans in-house, you probably have outgrown your excel spreadsheets, or worse, found a mistake. Maybe you went the custom software route and have spent a small fortune already, not to mention you now are becoming a software company. Maybe you already bought something and realized it does not do what…

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Rewarding, Rather than Burdensome! “Servicing is the most exciting part of alternative lending” – said no lender ever. With this said, it can arguably be the most important back office process that helps your firm quickly scale and grow. A lot of lenders try to take on servicing manually with spreadsheets and paper files or…

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We live in a world that revolves around and depends on the Internet. Our personal and professional lives depend on it. I wrote this article on a computer and delivered it to the editor electronically. Odds are you are reading it on some sort of electronic device connected to the Internet. Can you imagine how…

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We’ve seen this movie, back in 2007. A lot of customers had institutional capital, and money was easy to come by. Once the banks pulled their warehouse lines, lending came to a grinding halt. You all know what happened after that – the great recession. Following that, our typical customer went back to the basics…

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Private lending is not as burdened with the abundance of federal regulations that apply to bank lenders. However, that being said, there are still critical regulatory requirements with which lenders must comply, namely Anti-Money Laundering (AML) verification. Just like bank lenders, private lenders are also susceptible to loan application fraud, of particular concern is identity…

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Take the First Step Toward Better Loan Management with The Mortgage Office