“We started with a third-party servicer, but the service level didn’t match the premium experience we aim to deliver. We brought servicing in-house and evaluated several systems—ultimately choosing The Mortgage Office.”
Bring Servicing In‑House.
Gain Control, Cut Costs.
Replace third‑party fees and delays with an efficient servicing operation, without adding headcount.
The Most Trusted Loan Servicing Software for Hard Money Lenders
The Limits of Sub-Servicing
Outsourced servicers typically optimize for their queue, not your brand. As volumes rise, you inherit vendor SLAs, generic communications, and limited real‑time visibility when stakeholders need answers. Customers who come on board with The Mortgage Office often share these concerns with outsourcing:
Control & Visibility
Teams must wait for the servicer to deliver payoff quotes, delinquency status, escrow balances, and investor splits. Slow handoffs stall decisions and impact borrower and investor expectations.
Compounding Fees
Per loan and per transaction pricing grows with volume, so routine statements, notices, and tax forms cost more as you scale. The spend increases while you gain no process efficiency or ownership of the data.
Inconsistent Experience
Sub-servicers use different scripts and timelines, so borrowers and investors receive mixed messages and uneven service. Your brand is diluted and escalation volume rises when something goes wrong.
Data Access Delays
Reports must be requested from the vendor, so audits, board updates, and LP reporting slip by days. Ad hoc CSVs spread sensitive data and create version conflicts you cannot easily audit.
Market Leader
Loan Servicing
Best Value
Loan Servicing
Users Love Us
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LOAN Servicing
Consistent service delivery, better experiences.
Replace outsourcing fees and delays with your own streamlined operation. The Mortgage Office centralizes daily tasks, automates routine notices and forms, and provides real-time reports. Borrowers and investors see what they need without requests while your brand delivers a consistent, professional experience.
Core Features:
- Batch Efficiency
- Configurable Portals & Communications
- On Demand Reporting
- Increased ROI
Calculate Your Potential ROI
Easily see the financial advantages of managing your own loan servicing instead of outsourcing. This calculator provides a clear, detailed analysis, showing how bringing loan servicing in-house can boost your bottom line.
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Total Cost of Outsourcing
Cost of TMO
Savings Per Year by Switching to TMO
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Control Your Service Experience, Manage Your Costs.
Hear from our customers how The Mortgage Office provides a premium borrower and investor experience through accurate and reliable data, streamlines service delivery, and reduces operational costs.
Ready to power your business with The Mortgage Office?
Streamline delivery, predict costs, and take control over your borrower and investor experience. Achieve ROI through fee avoidance and efficiency gains.