Industries | Municipal

Industries

Municipal

Whether you’re a state, county, or city, The Mortgage Office (TMO) provides powerful tools to let borrowers apply for loans online, track program income, and automate loan servicing with ease. Designed to meet the unique needs of municipal lenders, TMO ensures efficient, transparent, and compliant loan management for your community.

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The Most Trusted Loan Servicing Software for Municipals

Blue silhouette of San Luis Obispo County with the text "COUNTY of SAN LUIS OBISPO" in large, bold letters over the shape.
Sullivan County Catskills logo with a green mountain, a bird silhouette, and the slogan "Mountains of Opportunities" beneath the name.
Seal of the City of Miami, Florida, featuring a blue palm tree, "Incorporated 1896," and gold accents on a white circular background.
Placer County logo with stylized green mountain and blue line, featuring the words "County of Placer" in black and gray text.
The logo for Oakland County, Michigan, features two green trees and the words "Oakland County Michigan" in black text.
Logo with green vertical bars resembling a city skyline, next to the text "NYCEEC" and "Building Financial Solutions" on a black background.
City of Jacksonville, Florida seal featuring a silhouette of an equestrian statue above an outline map of the city, with rays in the background.
New Castle County, Delaware banner featuring the county seal with symbols and the founding year 1673, alongside text on a blue background.
A graphic logo featuring the dome of a capitol building, trees, and the text "Boise City of Trees" in bold letters.

Industry Challenges

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Managing All Funding Programs

Municipalities often juggle multiple funding streams, making it difficult to track and allocate resources effectively. TMO provides a centralized platform that allows municipalities to manage all funding sources in one place, simplifying tracking and allocation while enhancing financial visibility.

Streamlining Loan Servicing Operations

Servicing loans can be time-consuming, particularly with a diverse borrower base and various lending programs. Our automated loan servicing streamlines tasks including payments, reporting, and compliance, therefore reducing administrative burdens —allowing municipalities to focus more on community development.

Ensuring Compliance and Transparency

Meeting regulatory requirements while maintaining transparency is critical for municipalities, yet achieving this balance can be challenging with outdated systems. TMO offers robust compliance tools and detailed reporting capabilities that help municipalities stay compliant with regulations while providing transparency in their financial operations.

Our solution simplifies and automates loan management, offering municipalities the tools they need to enhance efficiency, accuracy, and service.

Automated Loan Servicing

Streamline the loan lifecycle from origination to payoff with automation that minimizes manual work and boosts efficiency.

Robust Reporting

Easily report on all loans regardless of how payments have been collected (or deferred); TMO can record program income through multiple channels, including payroll deduction, online payments, ACH debit, or traditional checks—tailored to your borrowers’ needs. Maintain transparency thanks to our robust reporting tools that provide full visibility into your loan portfolio.

Quick Learning Curve

Many municipalities go live on our platform within a few weeks, and some have only taken a few days. Having a system that is incredibly easy to use helps get the system rolled out quickly and can help you train new staff members quickly as well.

Why The Mortgage Office

The loan management platform purpose-built to seamlessly serve municipalities of all sizes.

Accurate: Ensure precise tracking of loan balances, payments, and funding allocations for all programs.

Flexible: Handle diverse funding streams, loan types, and payment methods tailored to your community lending initiatives.

Integrated: Seamlessly connect with your back-office systems for real-time data synchronization and enhanced operational efficiency

Compliance-Ready: We make it easy to stay in compliance with ever-changing laws and regulations, ensuring transparency and accountability.

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Platform Packages

You’ve got options.

Powerful loan origination capabilities. Automated loan servicing that actually gets the numbers right. Fund management that strengthens your relationships with your investors. Whatever you need, The Mortgage Office enables you to run your business more effectively and efficiently.

Customer Success Story
“Bonnie and Dale have entered and reconciled all of our data. We are a fully functional operation as of yesterday. The “Cash Register Software” will put the icing on the cake. We cannot thank your firm enough for the outstanding cooperation we have received…
Gordon L
Oakland County Michigan

Explore Related Knowledge

Access a wealth of resources to deepen your understanding of the lending industry. Our Knowledge Hub offers insights, tips, and best practices to help you navigate loan origination and servicing effectively.