File without the year-end scramble.

Mortgage tax filing software should generate 1098s, 1099-INTs, and 1099-NECs for IRS reporting, plus supporting audit and record-count reports. TMO also prepares T3 and T5 forms for CRA reporting and can produce Schedule K-1 Section J data for mortgage pool clients on the shares and capital fund modules. Because forms are generated from live loan data rather than re-keyed entries, the math and mapping are handled automatically.

TMO builds tax preparation into the servicing platform so forms are created directly from the loan and lender data you already maintain. You build a batch, import payers with filters that match your reporting structure, audit the batch for errors, then transmit electronically or route to print and mail. This keeps tax filing inside your normal servicing workflow instead of a separate manual process.

You build a batch per lender, per category, or for the whole portfolio, then import payers using filters like year-to-date interest thresholds, late charge and points options, and TIN exclusions. Running the first import wide open, no thresholds or exclusions, ensures every account that should report appears for review.  

TIN matching confirms that a TIN type, TIN number, and entity name align correctly across borrowers, co-borrowers, lenders, and other filing entities before you transmit. Mismatched or invalid TINs are one of the most common causes of IRS penalty notices and rejected filings. TMO flags these mismatches automatically in the audit report so they can be corrected in the source loan file, not on the form itself. 

 TMO’s audit report and on-screen error column flag missing or invalid TINs, incomplete addresses, and record-level errors before transmission, so the batch doesn’t go out with bad data unnoticed. Corrections are made directly in the loan or lender file, then the batch is re-imported until it’s clean. Catching these errors pre-transmission avoids the corrections, penalty notices, and amended filings that surface months later.

E-filing transmits forms electronically to the IRS in one click through TMO web services, with no mailed authorization forms required. Print-and-mail adds physical form printing, envelopes, postage, and an optional privacy notice insert, with recipient forms downloaded back into the loan file as PDFs for recordkeeping. Many servicers combine both – e-filing with the IRS while letting TMO handle print and mail delivery to borrowers.

Work the error column and audit report to identify flagged records, then click directly into the loan or lender file to fix the source data rather than editing the form. Re-import the batch and repeat the process until the error count reaches zero. This workflow catches problems while they’re still cheap to fix, before a form is ever transmitted to the IRS.

Yes, with regional settings configured for Canada, TMO prepares T3 and T5 forms using the same batch workflow used for IRS forms. It exports a CRA-ready XML file for upload, so Canadian lenders don’t need a separate tax preparation system. This keeps US and Canadian filings on one consistent process inside the servicing platform.

No, TMO provides tax preparation and filing tools, not tax advice. Decisions about what’s reportable, including late charges, points, and fees, should be made with a CPA or tax advisor, since these determinations depend on loan-specific facts and current IRS or CRA rules. 

TMO masks tax identification numbers so most users see only the last four digits, while authorized staff can view the full number. Access to tax preparation and transmission is restricted with module- and action-level user permissions.  

Reprint or resend the form directly from the loan file rather than re-running the entire batch, since substitute forms from print-and-mail runs are stored as PDFs for exactly this situation. Forms and annual statements of account are also published to borrower and lender portals, letting recipients self-serve a copy anytime. This reduces support calls during tax season and gives borrowers an independent way to retrieve their documents.

Start spot-checking loan and lender records – names, addresses, TINs, and alternate tax information – before year end, well ahead of the filing deadline. Confirm pending borrower payments and lender checks post to the intended tax year first, since misapplied postings are a leading cause of last-minute corrections. Running an early, wide-open import gives you time to work the error list instead of scrambling right before transmission.

Yes, you can create as many batches as your reporting structure requires, such as one per lender, per category, or one for the entire portfolio. Importing payers by category ensures each filing entity reports only its own loans, without cross-contamination between lenders. This is built for servicers managing tax filing across multiple investors or business lines from a single platform.

Run your first batch import wide open with no thresholds or exclusions so every reportable account surfaces for review, then work the audit report and error column until the batch is clean. Fix problems at the source, in the loan or lender file, rather than editing the form directly, and use TIN matching to catch mismatches before transmission. This turns tax season into a routine review process instead of a reactive scramble after IRS notices arrive.